Tuesday, April 13, 2010

Barge and cBarge on CUCM

To add Barge or cBarge :
  1. Barge: 
  • Device / Phone : turn Privacy to OFF (default is ON)
  • Device / Phone : set Built In Bridge to ON
  • Device / Phone : select Single Button Barge to either Barge or cBarge (default is OFF)
  • Device / Phone : select a Softkey Template. For Barge, a Standard User template is sufficient
  • Device / Phone : add a shared-line DN, i.e   2001 for both test phones
The 2 test phones will now have a second shared-line button. On test-phone1, use shared-line to dial to another number.  Notice that test-phone2 second line will display a "double handset" sign on the shared-line and the shared-line button will turn RED.  Press the RED button on test-phone2 to barge in
  1. cBarge: 
  • Device / Phone : turn Privacy to OFF (default is ON)
  • Device / Phone : set Built In Bridge to ON
  • Device / Phone : select Single Button Barge to either Barge or cBarge (default is OFF)
  • Device / Phone : select a Softkey Template. For cBarge, copy Standard User template to a new template and add cBarge softkey in call state "Remote In Use"
  • Device / Phone : add a shared-line DN, i.e   2001 for both test phones
The 2 test phones will now have a second shared-line button. On test-phone1, use shared-line to dial to another number.  Notice that test-phone2 second line will display a "double handset" sign on the shared-line and the shared-line button will turn RED.  Press the RED button on test-phone2 to cbarge in. Note that cBarge use CFB resource , therefore MRG / MRGL must be set up and assigned to Device/Phone.

2 comments:

  1. Hi,

    I am also preparing for the CCIE Voice Lab since the same time you started. I have also made an attempt in CCIE Voice lab but unfortunately failed. Please contact me on aanand2631#gmail.com for the group study. I am creating a community so that we can discuss the solution and work together towards the same goal CCIE VOICE.

    Regards,
    Anand

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  2. Hi Alex!

    We're a Cisco Solution Partner specializing in software development for Cisco Collaboration and Contact Center solutions.
    We'd also like to publish some article on your blog alexsj9.blogspot.com
    .

    Please contact me via email.

    ReplyDelete